Aug 22, 2019

Job Title:

Patient Care Manager

Locations
Bengaluru, Hyderabad, Navi Mumbai, New Delhi, Vadodara
Minimum Qualification
Minimum Graduate
Experience
0-2 years
Number Of Openings
Posted On
Aug 22 2019
Job Description

Role & Responsibilities:

The primary responsibilities of the role are as follows:

  • Manage every aspect related to Patients right from the patients' entry into the clinic, to their exit.
  • Interact with & Counsel Patients.
  • Handle Patients' grievances/complaints/issues, and escalate it through the right channel, whenever needed.
  • Create, maintain, & update Patients database on a regular basis.
  • Efficient management of the Front Desk.
  • Handle the clinic team, comprising of the PSE(s) & Accounts Executive(s).
  • Multitask to ensure smooth clinic functioning.
  • Maintain the desired hygiene & cleanliness standards of the clinic, and ensure the overall upkeep of the clinic
Desired Candidate Profile

Skills:

  • Good Communication Skills
  • Active Listening
  • Pleasant & Confident
  • Persuasion skills
  • Patience & Assertiveness

Remain calm under pressure

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